Shipping & Returns

Shipping Rates

When you purchase an item from Star Gifts, you pay immediately, online. Included in your payment is a pre-calculated fee for standard shipping. Star Gifts offers (1) business day handling.

USA Domestic Shipping is 2 - 5 days. International standard shipping is 1 – 6 weeks (for multiple items order, contact us for discount shipping cost). Orders will be shipped via USPS and in some case UPS carrier.

Customers have the options to choose Expedited or One-day shipping method via Customer Service. We will ship all orders the very next business day.

We do not hold any responsibilities to any lost or damage item(s) or any delays during shipping time. Delays may sometimes happen during the weekends and Holidays seasons.

All purchase(s) over the weekend will be shipped out the following business day (excluding holidays).

Star Gifts charges buyers shipping fee calculated by weight, and accordingly to the costs of packaging and labor, as well as the actual postage required.

We offer free shipping within the USA for orders above $60.

For orders under $60 we charge depending on the weight:

Under 1lb: $3.50

1lb - 2lb: $5.49

2lb - 3lb: $7.80

Over 3lb: $9.25

 

Return Policy

Here at Star Gifts we try to make returns as simple as possible. Our policy allows buyers to return or exchange an item(s) within 30 days. Only item(s) that has not been worn and in its brand new original conditions with tags and stickers attached will be honored. Exchanges are possible if we have the item in stock. We will not accept any used or worn item(s) for return or exchange. All refunds will not include the original shipping and handling charges. Buyers will pay shipping fee for all return or exchange.Buyers will pay shipping fee for all return or exchange.

Return address:

Star Gifts

626 Tennant Station

Morgan Hill, CA 95037


After the carrier has received your item(s), it can take up to 2 weeks for us to receive and process your return. Your Store Credit will be processed instantly. Your can find it under your account on https://shopstargifts.com/

Please feel free to contact us if you have any question.

 

Privacy & Security

Star Gifts knows that you care how information about you is used and shared, and we

appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By

visiting Star Gifts, you are accepting the practices described in this Privacy Notice.

This privacy policy tells you how we use personal information collected at Star Gifts. Please

read this privacy policy before using the site or submitting any personal information. By using the site, you

are accepting the practices described in this privacy policy. These practices may be changed, but any

changes will be posted and changes will only apply to activities and information on a going forward, not

retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure

that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for www.shopstargifts.com only. If you link to

other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when

voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request.

When using PayPal express check out, you will automatically be a member with our website. A message

will be sent to the email you have provided with PayPal and a user name and password will be created for

easy access to Star Gifts.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking

technology are useful for gathering information such as browser type and operating system, tracking the

number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize

the Site for visitors. Personal information cannot be collected via cookies and other tracking technology,

however, if you previously provided personally identifiable information, cookies may be tied to such

information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention

or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or

prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already

taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors

(who have agreed to keep information secure and confidential) have access to this information. All emails

and newsletters from this site allow you to opt out of further mailings.

Note: It is important for you to protect against unauthorized access to your password and to your

computer. Be sure to sign off when finished using a shared computer.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the

information below:

By e-mail: info@shopstargifts.com

We reserve the right to make changes to this policy at any time. Any changes to this policy will be posted.